Wipe your mobile device

If your mobile device is lost or stolen, you can remove all the content on the device using the Wipe Device link on the Preferences Mobile Devices page. This command erases all data on the device and returns it to the original factory settings.

1. Go to the Preferences>Mobile Devices page.

2. Select the device to wipe and click Wipe All Data from Device.

The status Wipe Pending indicates that the server is waiting for the device to connect. When the device is wiped, the status changes to Wipe Complete.

If you find the device while the status is Wipe Pending, you can cancel the wipe request.

Do not run this command to clean up a device that you still have in your possession.

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